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FAQ

We are here to tackle your most asked questions!

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WHY SAFARI CLASSICS EXISTS

Safari Classics was built by people who have lived this life.


For decades, we’ve spent time in Africa—hunting, filming, and working alongside professional hunters, outfitters, and conservation partners. Our focus has always been on documenting real safaris, sharing practical knowledge, and presenting hunting as it actually happens in the field.


An essential part of that story is conservation. Ethical, well-managed hunting plays a critical role in protecting habitat, funding wildlife management, and supporting local communities. Telling that story accurately matters—especially in a world where it’s often misunderstood or ignored.


The content we produce reflects the responsibility, decision-making, and respect required to hunt in Africa, and the conservation outcomes that come from doing it right. By making these stories accessible, Safari Classics helps educate hunters and non-hunters alike while supporting the long-term future of wildlife and wild places.

FREQUENTLY ASKED QUESTIONS

Why is the price higher if I sign up through an App Store instead of the Safari Classics TV website?

App stores charge a significant service fee on subscriptions made through their platforms. To account for those fees, the price is higher when you sign up through the

App Store.

When you subscribe directly through Safari Classics TV on the website, you receive

the same access and features—without the added platform fees. If you’d like the best

value, we recommend signing up directly on the web and then logging into the app on

your device.

Is there value in an annual membership?

For $69 a year, you get full access to Safari Classics TV—an unequaled library of

dramatic stories that only the African safari can deliver.

That’s less than the cost of a box of premium dangerous-game ammo. And for many

members, the value shows up as they learn how to avoid mistakes on their own safaris.

This isn’t content made for scrolling… It’s made for entertainment and serious safari preparation.

What advantage does The Safari Classics TV app have over free online hunting

content?

There’s plenty of free content online…and most of it is short reels that highlight kill

sequences.

Safari Classics is different. Everything here is intentional, curated, and experience-

driven. Instead of sorting through algorithms and mixed opinions, you get direct access to seasoned professional hunters, outfitters, filmmakers, and trusted voices who have

been there and done it.

Free viewers see a limited preview. Members unlock the full library.

Why an Annual subscription Instead of Monthly?

Serious hunters don’t think in weeks—they think in seasons.

An annual membership gives you time. Time to enjoy the drama and excitement of the

safari experience, prepare properly, and come back when new questions arise. It also supports the kind of long-form, experience-based content Safari Classics is famous for.

If you’d rather start monthly, that option is available for $6.99.

How you can view the Safari Classics TV app?

The Safari Classics TV app works just like Netflix or Hulu.

You can stream on your phone, tablet, computer, or smart TV. You can sign in while traveling anywhere in the world. You can download select episodes to watch

offline—perfect for flights or remote camps.

Your membership goes wherever you do.

Who was the Safari Classics TV app designed for?

The Safari Classics TV app was designed for anyone who experienced a safari

adventure or has dreams about planning their first African hunt.

If you’re experienced, you’ll appreciate the depth, nuance, and perspective that only

comes from our decades spent on the dark continent. If you’re new, you’ll gain foundational insight that helps you prepare with confidence.

You are not just signing up for another app… you are joining a community of dedicated

safari enthusiasts.

Can I download shows to watch offline?

Yes. You can download select content to your device for offline viewing—ideal for flights, remote camps, or areas with limited service.

How many devices can I use?

You can sign in on multiple personal devices, making it easy to watch at home, on the

road, or while traveling.

Do I need fast internet?

Standard internet or mobile data is sufficient for streaming. For limited connectivity, offline downloads are recommended.

Does new content get added?

Yes. New episodes, series, and exclusive content are added regularly, including bonus features and special releases.

The Safari Classics TV app was designed to provide you with the very best of the African Safari Experience when you want it… how you want it delivered and wherever you are in the world.

How do I access my account?
To access your account, click Sign In at the top right of the page and enter your email address. You can request a sign-in link be sent to your email address to sign in without the need for your password or you can enter your password without requesting a sign-in link.
How do I reset my password?
On the Sign In page, click Sign in with password and then click on set new password, enter the email associated with your account, and click Send Instructions. The instruction email will arrive in your inbox shortly. In the email, click Reset Password, and you will be directed to select a new password before being redirected to the catalog page. If you have trouble remembering your password, you can also use our Passwordless Sign-In option by requesting a Sign-In Link on the login page.
How do I access the catalog?
Once you sign into your account, navigate the Catalog section (or equivalent section name) in the top menu to access all of our videos.
Can I download videos to save them to my device?
Our content is available for streaming only and cannot be downloaded directly to your device. However, you can access it anytime by signing into your account. If you're using our mobile app, you can save videos for offline playback, allowing you to watch your chosen videos later without an internet connection.
Why am I experiencing buffering or playback issues?
Buffering or playback issues are often related to your internet connection. We recommend a minimum speed of 25 Mbps for smooth streaming. You can also try refreshing the page, using a different browser, or clearing your cache.
Can I create multiple accounts with the same email address?
No, each email address can only be associated with one account. If you believe you already have an account and can’t remember the login details, please use the Forgot Password link.
How do I pause or cancel my recurring subscription?
To manage your subscription, log into your account and click on your Profile in the top right corner. From there, select Purchases. You can choose to either pause or cancel your membership by clicking End Membership.
How do I change my membership plan or update my billing information?
To change your membership plan or update your billing information, sign into your account and click Profile at the top right. Then, select Purchases. To change your membership plan, click on Manage Plan under the Membership section and follow the prompts to switch to a different option. To update your billing information, click on Change Payment Method under the Payment Method section and enter your new billing details.
Why is my credit card being declined?
Many credit/debit cards have online purchase restrictions. If your card is being declined, please contact your credit card company to let them know the purchase you would like to make is valid. Also, certain credit/debit cards do not allow for recurring subscription billing, and therefore, may be denied.
How do I purchase a gift subscription?
To purchase a gift subscription, scroll to the bottom of any page on the website and click “Buy a Gift Card” in the footer. You’ll need to log into your account or create one if you don’t already have one. Then, select the subscription or bundle you’d like to gift, choose the duration of the gift, and complete your purchase by entering your payment details. After purchasing, you’ll receive a confirmation page and a confirmation email with the gift code, and a shareable link that you can send to your recipient.
How do I redeem a gift subscription?
To redeem a gift subscription, use the link shared with you by the gift sender. Clicking the link will automatically apply the gift to your account. If you don’t already have an account, you’ll be prompted to create one.
What is the Refund Policy?

We are committed to ensuring your satisfaction with our services. If you are not completely satisfied, you can request a full refund within 30 days of your purchase. To be eligible for a refund, please note the following:

  1. Refund requests must be made within 30 days of the transaction date.
  2. The request should include your order number and reason for the refund.
  3. Refunds will be processed to the original payment method used at the time of purchase.
  4. Refunds may take up to 5-10 business days to appear in your account, depending on your bank or credit card issuer.
  5. Services or products already used or accessed may not be eligible for a full refund.